Shipping Policy

Thank you for choosing www.alivapeshop.com. We are committed to delivering your premium vaping products quickly and securely.

1. Order Processing Time

All orders are processed and dispatched within 72 hours (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped, containing your Australia Post tracking number.

2. Shipping Method & Delivery Estimate

We proudly partner with Australia Post to ensure reliable delivery. To provide you with the best value, we ship directly from our specialized international distribution center.

Shipping Method	Estimated Delivery Time	Cost
Standard Tracked Shipping	7–10 Business Days	Calculated at Checkout

Note: "Business days" do not include weekends or public holidays. While most orders arrive within the estimated timeframe, occasional customs or postal delays may occur.

3. Free Shipping Promotion

Enjoy FREE Standard Shipping on all orders of 3 units or more.
No minimum order is required – we ship single units nationwide.

4. Tracking Your Order

Once your order has been dispatched, you can monitor your package's journey directly via the Australia Post Official Website using the tracking link provided in your email.

5. Delivery Areas

We provide dispatch to all states and territories across Australia. Please ensure your shipping address is correct at the time of purchase to avoid delays.

6.Customs Insurance Note

If your order is seized by customs or lost, we will reship it for free or issue a 100% refund.

7. International Fulfillment Note

To ensure the freshest stock and competitive pricing (starting from $39 with up to 10% volume discounts), orders are fulfilled from our primary manufacturing hub.